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About Justaskhuman

Who We Are

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JustAskHuman is an international online platform where people can get personalized online consultations from plumbers, car mechanics, and other experts at any time of the day and night.

Our Mission

Our mission is to match people with high-class experts who can help them in any situation. We do everything possible to create perfect conditions for online consultations and keep both members and experts satisfied with our service.

Every day, our members send us hundreds of questions. We attentively read each question and then connect a member to an available expert who has the necessary knowledge and professional experience to solve this particular issue.

Thus, with JustAskHuman, people get the help they need in a matter of minutes.

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Want to Join Our Team?

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  • 1. We are not about hierarchy, bureaucracy, dress code, and micromanagement.
  • 2. JustAskHuman is a flexible and fast-growing company that cares about team members’ comfort and professional development.
  • 3. We are searching for self-organized people driven by new challenges and complex tasks who want to turn their bold ideas into reality.
  • 4. Your work in JustAskHuman will be seen by millions of people from around the globe.

Our Experts

Expert verification process

Our experts are people who have the required education and professional background to help our members solve their issues online. All of them have successfully passed our 3-step verification process:

1. License Check

Experts prove their qualifications by uploading credentials like diplomas, licenses, and more.

2. Skills Test

Each expert must pass a skills test prepared with guidance from subject matter experts.

3. Interview

Experts are interviewed to ensure they provide clear, friendly, and professional answers.

Follow-up Checking

Ratings

Members continuously rate their experience with experts.

Mystery Shopping

Confidential feedback is gathered from mystery shoppers.

Peer-to-Peer Reviews

Experts review each other's answers for improvement.

Quality Assurance

Our algorithm monitors the quality of answers, ensuring the highest standards.

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